Dispute Resolution Center

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Open Cases

1

Awaiting documentation

Resolved This Month

4

Average timeline: 5 days

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Active Dispute

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Case #GX-D-1182 • Content Strategy Sprint

Initiated: May 18, 2025 • Status: Awaiting Freelancer Response

Client Statement

Deliverables were delayed, and assets did not meet outlined scope.

Requested Resolution

Release partial payment, extend deadline by 1 week.

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Mediation Timeline

  1. Step 1: Submit dispute details and supporting documents.
  2. Step 2: Counterparty responds within 48 business hours.
  3. Step 3: GigXplore mediator reviews evidence.
  4. Step 4: Proposed resolution shared; parties accept or appeal.
  5. Step 5: Funds released or reassigned based on final decision.

Tip: Keep communication inside GigXplore for the quickest mediator support.

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